Refund Policy

Return & Refund Policy – Grand Tees

At Grand Tees, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy from the date you receive your item.

Return Eligibility

To be eligible for a return, the item must meet the following conditions:
 • Condition: The item must be unworn, unused, with tags, and in its original packaging.
 • Proof of Purchase: A receipt or proof of purchase is required.
 • Return Request: You must contact us before sending the item back. Returns sent without prior approval will not be accepted.

To start a return, contact us at shopgrandtees@gmail.com.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us immediately at shopgrandtees@gmail.com so we can resolve the issue as soon as possible.

Non-Returnable Items

The following items cannot be returned:
 • Custom or personalized items
 • Sale items or gift cards

Exchanges

If you wish to exchange an item, the fastest way is to:
 1. Request a return for the original item.
 2. Once the return is accepted, place a new order for the desired item.

Refunds
 • Once your return is received and approved, we will process your refund within 24 hours.
 • The refund will be credited to your original payment method immediately or within 24 hours.
 • If you do not receive the refund within 24 hours, please contact us at shopgrandtees@gmail.com.

For any questions regarding returns or refunds, feel free to reach out to us.